This Hub provides access to Moody’s Events.
Q: How do I get the best experience from the hub?
A: The hub uses modern browser technologies and is best experienced using Google Chrome or the latest Microsoft Edge (Version 86.0 or above).
Some other tips and tricks to get the best experience from the hub during live events are below:
- If you are using your VPN, please disable this during the live event for a better customer experience.
- Reduce your bandwidth, close any background applications that rely on internet access. The fewer applications open, the greater the connection for the hub.
Q: I cannot register for the hub
A: If you are experiencing problems registering, please contact us.
Q: What content can I access?
A: Certain types of content require you to create an account on the hub, such as registering for an event or to view on-demand content. Please click the ‘Hub sign up’ button on the top right of the page or the restricted content.
Q: I have forgotten my hub password
A: There are 2 ways to reset your password.
- Find any of the event registration confirmation emails you've received. Once you click the "Join webinar" link it will take you to the site and log you in. In the top right corner, you should see your name. Click Profile > Password and reset your password.
- Click Forgotten Password and enter your email. The hub will send you an email prompting you to change your password. Depending on your security setting, the email may drop into your spam folder. Please look in your spam and mark the site as a safe sender.
Q: What do I do if I have not received a confirmation email after signing up?
A: Please check your spam folder and mark the site as a safe sender, this will prevent the issue from happening in the future.
Q: Does the site work on mobile and tablet?
A: Yes. If you have issues with your work laptop, the site does operate on mobile and tablet.
Q: Will the event be available On Demand?
Yes, within 24 hours of the live event, the replay will be made available on the hub, to all subscribers.
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